Automation can be the key to operating more efficiently, but implementation can sap resources and delay changes critical to an organization's digital transformation, if not done effectively. It can be complicated for organizations to assess where and how to automate. Some workflows with high value can seem like the best targets, but may have resource and integration needs that would become road blocks to simpler tasks with more benefit. We'll discuss ways to classify and evaluate the state of automation within organizations. 451 Research has built a framework to aid in more objectively assessing automation investments and priorities. Automation can be a powerful force for digital transformation and is necessary for the scope and scale of operational change that modern businesses require to remain competitive. Careful application can make sure that power moves the organization in the right direction.
